Sundance Villas is the appointed representative for the Villa Owners and /or their local managers and acts on their behalf. All bookings are accepted on behalf of the Villa Owners by Sundance Villas (for the purpose of these conditions henceforth known as the Company) subject to these terms and conditions.
In facilitating the rental of your villa, the Company is acting as Agents on behalf of the Villa Owner or his local management company. For contractual purposes your contract is with the Owner of the Villa who is acting as the Principal for your holiday. The owner may have bicycles or a car available onsite. Arrangements must be made directly with Owner after arrival. We take no responsibility whatsoever relating to quality or use and they are used entirely at your own risk.
No contract shall exist between you and the Owner until a confirmation of booking has been issued to you by the Company on behalf of the Owner, followed by a payment to be received by the Company within the stated time frame.
The non-returnable deposit payable on booking is accepted as an instalment of the total rental cost. The balance is required to reach the Company no later than 12 weeks before departure. No reminders will be issued. Where balances are not settled on time the Company has the right to cancel, or re-sell all or any part of the booking.
If the Company is instructed to make arrangements on your behalf, anything quoted in respect of transportation costs, car hire etc. is subject to the Booking Conditions and Conditions of Carriage of the companies or individuals concerned, and arrangements may be subject to change at their discretion.
Only persons named on the booking form, unless otherwise agreed by the Company in writing, may occupy the villa or use the pool. There will be an extra charge levied (£100 per person/child per week or part thereof) for anyone occupying the villa without written permission or for pool chemicals required from excessive use. We reserve the right to terminate the contract should a property be occupied by unauthorised person(s).
We recommend that Travel Insurance is taken out at the time of booking. All cancellations by you or any member of your party must be made in writing and the cancellation is not effective until it is received by the Company. We recommend that any notification of cancellation is sent by recorded delivery. If cancellation is received less than 9 weeks before departure the following charges will apply:
More than 9 weeks before departure - loss of deposit
6-9 weeks before departure - 50% of holiday cost
6 weeks or less - 100% of holiday cost
2. A security deposit of approx. £200 per villa (or unit) is payable to the owner in Cyprus at any time he deems fit during your stay, or pre-paid with the balance of the holiday cost. The deposit is held by the Company or the Owner against any unpaid local amounts such as damage, breakage or loss which may occur during your tenancy. This also includes excessive cleaning, see 10., as the villa must be left clean as it was found. Security deposits paid in Cyprus will be refunded in Cyprus. If paid in UK, it will be refunded by BACS to a UK account within 6 weeks of your return. If you paid by BACS please provide bank details for refund, on your return.
Please tell us if anything is broken or needs replacing, when you arrive. Any loss or damage to the property or its contents (by you) must be advised immediately to the local manager/representative and you will be required to make good and fully compensate for such loss or damage. We do ask for your co-operation on this, particularly so that replacements may be made promptly so as not to affect the following tenants.
We ask you to take care of the property as if it were your own home. If the property is not left in the condition it was found and is deemed by the local manager to be excessively untidy, dirty or with undue amounts of non disposed rubbish, there will be an extra charge for Maid Service to be settled before you leave Cyprus or deducted from Damage Deposit. Maid service does NOT cover washing up, cleaning of grills and racks, ovens or BBQ. Air conditioning units where offered must be used considerately, and never left running in rooms not in use or when doors or windows are open. Over or misuse will result in non function of the unit and a costly bill chargeable to client.
In signing the contract, you are responsible for the correct and decent behaviour of your party. Should you behave in a manner that is not acceptable by civilised standards, or should we feel that the villa is not being reasonably looked after, the local manager may ask you and your party to vacate the property. (See 6.)
Any complaints you may have in respect of the property or its facilities must be made to the local owner or manager within 24 hours of the cause arising. See 9. Contact us by email: firstname.lastname@example.org marked "Urgent" and send a copy to email@example.com or phone Cyprus +357 99 599956 if complaint is unresolved 24 hours after reporting it. The Company is not liable for any claim whatsoever, acting only as the representative of the Owner and/or your behalf in respect of any arrangements you wish the Company to make.
It must be understood that the properties are likely to have inherent dangers such as swimming pools, play areas, dry stone walls, un-gated access to roads, staircase drops etc. Children play at own risk and must be supervised by a responsible adult at all times. Neither the Company, nor the Owners can accept any liability for accidents occurring howsoever, as villa guests must be responsible for taking any safety precautions. Equally no claims of any sort will be entertained in the event of incidents occurring whilst occupants or guests are under the influence of alcohol or any illegal substances.
Photographs used in our property details are intended to give an overall impression. The Company is not liable for any items of furniture or chattels, which appear in the photographs, which may have been removed from the villa or for any aspects of the environment which may have changed since the photographs were taken.
We cannot accept liability for the actions of any person(s), the occurrence of any incident, the supply of information or services contained with the holiday arrangements, over whom or which the Company has no direct control. We reserve the right to alter any accommodation should unforeseen problems or circumstances arise. Updated June 2016
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